Help
How can we help?
Getting started
Your first day with MilewiseConnect a source, answer three questions, get your first week.
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Which apps and watches workintervals.icu, Strava, Suunto, Polar, Apple Health, Health Connect, and what each one brings.
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English or German, and the coach's own languageTwo switches, independent of each other.
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Connections
Connect intervals.icuThe primary source: your history, your zones, and the calendar the plan lands in.
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Connect StravaWhat Milewise reads, what it sends to Strava only if you switch it on, and why the coach does not read it.
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Connect your Suunto watchWhat it reads, what it writes back as a SuuntoPlus Guide, how to undo it.
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Apple Health and Health ConnectSleep, HRV and resting heart rate from the phone, and the workouts only your watch app knows.
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Uploads and your Strava exportWorkout files from any watch, your whole Strava or Garmin history, and deleting what you brought.
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The coach
The morning checkGo, ease or rest: what it reads, what changes the verdict, and why it sometimes says it cannot tell.
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After a workoutThe coach's feedback on your workouts, asking for one, and the changes a workout can make to the next days.
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Your goal and your planSetting a goal, the free week built without AI, the coach's plan, and what may change it.
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Talking to the coachWhat to ask, what it can change, and the weekly allowance.
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Your plan on your watchHow sessions reach the intervals.icu calendar and a Suunto watch, and the switch that stops it.
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Account and billing
Plans, prices and the free trialCoach and Pro, where to subscribe, the free trial. Cancelling, restoring, switching.
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Your data: export it, delete itThe full export, account deletion, and what survives it.
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When you can't sign inWhich button your account answers to, Hide My Email, the code for the phone, and how to reach a person.
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Nothing matches. Try another word, or write to contact@milewise.de.